A space to
be heard,
a place to
grow.
Personalised counselling for individuals and couples in North Shields, supporting clients across Tynemouth, Whitley Bay and North Tyneside.
Book a free consultation
ABOUT OLIVIA
Counselling with empathy, understanding and care
I’m Olivia, an integrative counsellor with over 10 years’ experience working as a registered nurse across a range of healthcare settings. Supporting people through vulnerability, illness and difficult life experiences continues to inform my calm, compassionate approach to counselling.
I offer a warm, welcoming space for individuals and couples, drawing on different therapeutic approaches to tailor our work to your needs. Together, we can explore what matters to you, at a pace that allows each person to feel heard, understood and supported.
Based at my private practice in North Shields, I welcome clients from Whitley Bay, Tynemouth, Newcastle upon Tyne and North Tyneside, and offer online counselling throughout the UK.
Services
A calm, supportive space to begin
People come to counselling for many different reasons. You may be feeling anxious, overwhelmed or emotionally exhausted, struggling with grief or relationship difficulties, or simply finding life hard to carry at the moment.
Individual Counselling
Your first session is an opportunity for us to get to know one another and begin exploring what has brought you to counselling. We’ll talk through the counselling process, complete a brief initial assessment and discuss what you hope to gain from our work together.
Couples Counselling
I follow a three-step assessment process: your first joint session to begin an initial couples assessment, followed by two individual sessions—one with each partner.
Your first joint session explores your relationship, clarifies your shared goals and begins the assessment process, helping me develop a fuller understanding of your experiences as a couple and assess how we can work together.
The individual assessments give you each space to speak openly about your own experiences, concerns and hopes, helping me assess whether couples work is safe and appropriate.
Bespoke Couples Counselling
I offer bespoke packages combining individual and joint sessions, with the balance and sequence tailored to your relationship’s needs and shared goals.
A rotating 1:1:2 format may include one individual session for each partner, followed by two joint sessions. Additionally, bespoke packages are tailored to your relationship needs, and individual appointments for one or both partners may be included where helpful and mutually agreed, with clear boundaries to protect the couples work and keep your relationship at its centre.
Individual sessions offer space for uninterrupted reflection, developing self-regulation skills and, where appropriate, exploring and processing trauma without the added emotional intensity of your partner being present.
Together, these sessions support clearer communication, greater understanding and healthier ways of relating to your partner.
For clients attending in person, complimentary hot and cold drinks are available to help you feel comfortable and settled.
Working together
How can I help?
I support adults experiencing anxiety, stress, grief, depression, relationship difficulties, life transitions and other emotional challenges. You may feel stuck, overwhelmed, troubled by difficult thoughts or emotions, or simply that something isn’t quite right.
I also support couples to explore relationship difficulties, communicate more clearly and understand each other better. Together, we can explore healthier ways of relating and support decisions about your relationship that lead to positive change.
Whatever brings you to counselling, I offer a safe, supportive and non-judgemental space to explore it together.
How I work
I offer integrative counselling, drawing on a range of therapeutic perspectives to support individuals and couples. Influenced by Person-Centred, Humanistic, Psychodynamic, Gestalt, Attachment, Transactional Analysis and Internal Family Systems approaches, I tailor our work to your unique experiences, goals and circumstances. Together, we may explore how past experiences, relationships and patterns of relating shape the way you see yourself and connect with others today.
My approach
My approach is grounded in the belief that you are the expert in your own life. Whether working individually or as a couple, I offer a compassionate and non-judgemental space where each person can feel heard, supported and able to speak openly. Building trust is central to my work, allowing us to explore your experiences and perspectives in a way that feels safe, collaborative and meaningful.PROFESSIONAL MEMBERSHIP
Working ethically and professionally
I am a registered member of the British Association for Counselling and Psychotherapy (MBACP) and work in accordance with the BACP Ethical Framework.
My practice is supported through regular clinical supervision, ongoing professional development and a commitment to maintaining high standards of ethical and professional care.
Counselling is built on trust, so I aim to provide a safe, confidential and supportive space where you can explore your thoughts, feelings and experiences without judgement.
FEES
Session Fees
Free Initial Consultation
A free 20-minute telephone consultation to discuss what has brought you to counselling and answer any questions you may have.
Individual Counselling Session – £60
60-minute counselling session.
Sessions are available online, in person or by telephone.
Couples Counselling – £80 per joint session
Available in person in North Shields or online.
Couples work begins with a three-step assessment process.
Step 1 – First joint assessment
We meet for a 60-minute joint session to begin the initial couples assessment, explore your relationship, discuss your goals and explain how we will work together.
Steps 2 and 3 – Individual assessments
Each partner then attends a separate 60-minute assessment, charged at the individual session fee. This gives you each space to speak openly and privately, helping me develop a fuller understanding of both perspectives and assess safety.
Subject to availability, both individual assessments can take place on the same day, at separate appointment times.
Reduced-Fee Sessions – £45
A limited number of reduced-fee sessions may be available for young adults aged 18–24 who are in further or higher education. Please get in touch to discuss availability.
Support Wherever You Are
Online counselling offers the same high-quality, confidential support as in-person sessions, with the added flexibility of accessing therapy from the comfort of your own space. It can save time on travel, fit more easily around your life and work commitments, and still provide a safe, supportive environment where you can feel heard and understood.
CLIENT AGREEMENT
Client Counselling Agreement
Before beginning counselling, I ask all clients to read my counselling agreement, which outlines confidentiality, cancellations, safeguarding, record-keeping and how we will work together.
Download Client Counselling Agreement (PDF)QUALIFICATIONS & MEMBERSHIPS
Professional training and accreditation
Level 5 Advanced Diploma
Integrative Counselling
MSc
Psychology
BSc (Hons)
Nursing Studies (Adult)
MBACP
Registered Member 420733
Fully insured with professional indemnity and public liability insurance
LOCATION
A Welcoming Space
Located in North Shields
The counselling space is designed to feel calm, safe and welcoming. Whether attending individually or as a couple, it’s a place where you can feel supported and take time to explore what matters to you.
Alongside face-to-face counselling in North Shields, I also offer online and telephone sessions throughout the UK.
You can find me here:
Willow & Olive Counselling
Unit 3H, Plymouth Road
North Shields
NE29 7TY
Getting Here
Willow & Olive Counselling is located within the ESON offices, just behind Tesco on Norham Road. Look out for the yellow ESON sign for Unit 3H.
The practice is easily accessible from the A19 and Tyne Tunnel, with North Shields Metro Station around a 15-minute walk away and local bus stops approximately 5 minutes away.
Free on-site parking is available immediately outside the entrance.
Contact
Get in Touch
If you'd like to arrange a free initial consultation or simply have any questions, I'd be happy to hear from you.
Phone: 07471 975079
Email: connect@willowandolivecounselling.com
Instagram: @willowandolive.counselling
Facebook: Willow & Olive Counselling